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Dear Valued Customers, We are excited to announce that we have changed our business name from Uwrench to Madison Automotive. We understand that this may come as a surprise to some of you, but we want to assure you that this change is part of our ongoing commitment to provide the best service possible to our customers.
While we have been proud to serve the Madison community under the Uwrench name for many years, we feel that the new name better reflects the professional and comprehensive automotive services that we provide. We want to make it clear that while we may have changed our name, our dedication to quality workmanship and exceptional customer service remains the same.
We believe that the name Madison Automotive better represents our commitment to serving our customers in the most efficient and effective way possible. Since 2013 we provided a DIY opportunity to our customers to work on their own cars in our facility. Due to rising insurance costs and liability we discontinued that service in 2020 and have no future plans to bring it back. To that end we feel our old name Uwrench creates confusion as to the services we provide. We are confident that this change will help us to better serve our community and we look forward to continuing to provide the same high-quality service that our customers have come to expect from us.
Thank you for your continued trust and loyalty, and we hope to see you soon at Madison Automotive.
Sincerely, Brian, Jared and Nick, Owners, Madison Automotive