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Auto Repair Experts - Rexburg

(208) 228-5147Se habla español

WORKING HOURS:

Mon - Fri: 8:00 AM - 5:00 PM
5

Madison automotive is top notch. Took my car in to get serviced with some possible concerns. Jared did a phenomenal job of explaining things to look out for and a outstanding job servicing my vehicle for an good price. They found a loose/weak radiator hose clamp and replaced it free of charge. Very impressed with Madison automotive. Thanks for the great work!!

5

Timely service at a fair price

1

Friendly, but lazy service. I took my car in after noticing uneven tire wear and some concerning noises while driving. What I received was a lazy inspection that that missed a number of glaring issues and misdiagnosed others - in part because they did not test drive the car (no increase on the odometer, which was reflected on the invoice.) The mechanic completely missed a loud and obviously bad timing chain, a clearly failed rear shock, and a badly leaking rear pinion seal and differential cover even though they claimed to have checked the fluids. They apparently did not inspect the front brakes which were due for replacement. The only recommended repairs/replacements were for some steering/suspension components... in actuality the car only needed new tires, an alignment, and the rear shock replaced to address the tire wear and road noise. The other issues were obviously completely missed. If the vehicle had been diagnosed properly they could have scheduled ~$5000 worth or work which I was - begrudgingly - prepared to pay for. That work has now been done elsewhere.

Reece, we are deeply sorry that you had this experience. Unfortunately we don’t have any record of you visiting our shop, or have any recent inspections that have similar details as to what you explained. We would greatly appreciate a call into our shop to discuss this review as you don’t appear to be a current client of ours. Feel free to reach us at 208-228-5147. If you posted this review by accident to the wrong mechanic shop, we would invite you to contact that shop as well to work with them before leaving a poor review on what appears to be free services a business provides and you as a client potentially received for free.

- Madison Automotive
5

The quality of work at Madison Automotive is great! They have knowledgable staff that are great to work with. They are good at keeping in touch and helping you to know the status of your vehicle. I recommend them to my friends.

5

Amazing Job, Quick and reliable A place i always recommend to everyone in the Area They always have a cold Shasta soda supply

5

Madison Automotive is amazing to work with! They always listen to my concerns and make sure I understand everything when explaining things to me. Definitely recommend this amazing team!

5

The repair was completed quickly, and at a very fair price.

5

Phenomenal expertise with quick turn around on a full engine block replacement. They quoted me a price, stuck to that price and supplied the warranty needed and as promised! Peace of mind!

5

This group of men do a great job caring for my car. They are kind and very helpful!

5

This place is awesome, compared to other shops! They are so friendly and take their time when speaking with you instead of rushing!

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